Shipping Policy
For burtsbees customers, the sections below set out processing, delivery, and tracking. This page applies specifically to burtsbete.shop.
What burtsbees customers should know about tracking and addresses
The following tracking and addresses guidance applies to the burtsbees storefront at burtsbete.shop. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Details from burtsbees on delivery area
For burtsbees customers at burtsbete.shop, this section explains delivery area. Our delivery area is limited to addresses within the United States. Standard shipping is free.
burtsbees: delivery issues
burtsbees publishes this delivery issues guidance for customers using burtsbete.shop. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@burtsbete.shop or 276-436-1526. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Details from burtsbees on processing and transit
The following processing and transit guidance applies to the burtsbees storefront at burtsbete.shop. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
returns after delivery at burtsbees
For burtsbees customers at burtsbete.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, burtsbees also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbete.shop
Phone: 276-436-1526
Physical address: 2036 York Rd SW, Roanoke, Virginia, 24015, United States