About Us
For burtsbees customers, the sections below set out the store and its service commitments. This page applies specifically to burtsbete.shop.
burtsbees: our store
For burtsbees customers at burtsbete.shop, this section explains our store. burtsbees is an independent online retailer presenting a carefully selected range of Burt's Bees. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
service commitments at burtsbees
For burtsbees customers at burtsbete.shop, this section explains service commitments. We focus on clear service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
Details from burtsbees on questions and support
For purchases made through burtsbete.shop, burtsbees applies the following guidance on questions and support. Questions about our store or products are welcome at Support@burtsbete.shop or 276-436-1526.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbete.shop
Phone: 276-436-1526
Physical address: 2036 York Rd SW, Roanoke, Virginia, 24015, United States