Frequently Asked Questions
For burtsbees customers, the sections below set out frequently asked shopping questions. This page applies specifically to burtsbete.shop.
burtsbees: tracking
Customers using burtsbete.shop can rely on the following burtsbees guidance about tracking. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout.
Our approach at burtsbees to refund timing
For burtsbees customers at burtsbete.shop, this section explains refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
How burtsbees handles shipping cost
This shipping cost section covers orders and visits through burtsbete.shop for burtsbees. Do you offer free shipping?
Yes. Standard delivery within the United States is free.
What burtsbees customers should know about return shipping
The following return shipping guidance applies to the burtsbees storefront at burtsbete.shop. Who pays return shipping?
burtsbees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
burtsbees: products
For burtsbees customers at burtsbete.shop, this section explains products. What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
Our approach at burtsbees to returns and exchanges
For burtsbees customers at burtsbete.shop, this section explains returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
What burtsbees customers should know about delivery timing
For burtsbees customers at burtsbete.shop, this section explains delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Our approach at burtsbees to contact options
This contact options section covers orders and visits through burtsbete.shop for burtsbees. How can I contact you?
Email Support@burtsbete.shop, call 276-436-1526, or write to 2036 York Rd SW, Roanoke, Virginia, 24015, United States.
How burtsbees handles payment methods
burtsbees publishes this payment methods guidance for customers using burtsbete.shop. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbete.shop
Phone: 276-436-1526
Physical address: 2036 York Rd SW, Roanoke, Virginia, 24015, United States